CLEAR EXPECTATIONS BEFORE SERVICE

Service information & terms.

Start with a clear scope and an estimate. Your specific quote or service agreement explains the work and terms you are asked to approve.

01

Estimates and approval

Online estimates are preliminary and depend on the device, condition, parts and service selected. Discuss the assessment and proposed work with MediaVision before approval. If the scope changes, ask for an updated explanation and estimate.

02

Appointments and availability

An online inquiry or booking request does not confirm an appointment. Follow the confirmation from MediaVision for the visit or remote session, and contact us if your plans change.

03

Your device and information

Back up important files where possible and tell us what needs to be preserved. Some work can affect data, and recovery is not guaranteed. Do not send passwords, payment details or sensitive files in the website form.

04

Terms for your particular service

Confirm any applicable charges, payment arrangements, cancellation, return or warranty terms with MediaVision before approving your service. This overview does not add a warranty, fee schedule or guarantee.